What is your return policy
Personalized products are NON REFUNDABLE. If item is damaged or the wrong item is sent... we will ONLY reorder after you return the item. If you order the wrong size, NO refunds or reorders will be made.
TO RETURN A DAMAGED ITEM... CONTACT US FOR THE CORRECT SHIPPING ADDRESS. WE WILL REFUND PARCEL POST OR FIRST CLASS SHIPPING ONLY.
IF YOU DO NOT CONTACT US FIRST... YOUR ITEM WILL NOT MAKE IT BACK TO US & WE WILL NOT REORDER.
How long does it take to get my order?
Each product will have the expected production & shipping time. These can be from 10 to 25 working days... depending on the product and time of year.